Privacy Policy for RedPrint & Embroidery

Last Updated: 09/16/2024

Welcome to RedPrint & Custom Embroidery! We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect the information obtained from visitors and users of our website, which is hosted on Squarespace.

• Information Collection

a. Information You Provide: We collect various types of personal information you provide voluntarily, such as name, email address, phone number, shipping address, and billing information when you interact with our website, place orders, or contact us for inquiries or support.

b. Automatically Collected Information: As with most websites, we gather certain information automatically. This includes your IP address, device information, browser type, pages visited, and duration spent on each page through the use of cookies and similar technologies.

c. Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze trends, administer the website, and gather demographic information about our user base. You can manage cookie preferences through your browser settings.

• How We Use Your Information

We use the collected information for the following purposes:

a. Provision of Services: To process orders, facilitate communication, and offer customer support.

b. Communication: To send important information about orders, promotions, and updates related to our services.

c. Website Improvement: To analyse user interactions and preferences, enabling us to enhance our website, services, and user experience.

d. Marketing: To send personalised and relevant content and offers that may be of interest to our users.

• Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers, subject to confidentiality obligations, who assist in operating our website and services.

We may disclose information when required by law, enforce site policies, or protect our rights, property, or safety.

• Data Security

We take reasonable measures to protect your information. While we implement security practices, no method of data transmission over the internet or electronic storage is entirely secure.

• Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies, and we have no responsibility or liability for their content and activities.

• Your Choices and Rights

You have the choice not to provide certain information, although this may restrict access to specific website features. You can manage cookie preferences through your browser settings.

You may opt out of receiving promotional emails by following the instructions in those emails. Non-promotional messages related to orders or accounts may still be sent.

• Changes to This Policy

We reserve the right to update and modify this Privacy Policy. Material changes will be communicated by posting the revised policy on our website.

• Contact Us

For any questions or concerns about this Privacy Policy, please contact us at info@redprintcustoms.co.uk

By using our website, you agree to this Privacy Policy. Regularly review this policy for updates.